Services

Operating Model – Organise your office or business

Risk Management – Keeping your business alert to a changing environment. Enabling you to spot opportunities for savings, efficiencies, growth and protect your business form reputational, financial and geopolitical damages.

Process – Create ‘How To Guides’ for staff, reducing key person risk and giving you confidence that everyone is working consistently.

Business Standards and Policies – Create best practice principles and rules for use by staff, to set the tone and personality of your business.

GDPR – Data protection impact assessment. Helping you unravel what data protection means for YOUR business.

KPI’s – Providing the tools for you to recognise staff achievements and reducing resource gaps.

Customer Services – Establishment and improvement.

Complaints Handling – keeping you compliant with regulation and legislation and protecting your business from reputational damage.

Governance – Compliance with legislation, licences, regulation that affect YOUR business to help protect your business.